on 19-05-2017 05:45 PM
I am overseas at the moment and need to get into my bank but I've locked myself out and I can't call the bank, is there any other way I can unlock my bank?? Can't receive sms either
on 22-05-2017 08:06 AM
Hi @Jbrownie6, to assist in resetting your secure code, we do need to speak with you over the phone if you're unable to receive SMS codes. If you're able to get to a landline phone you can call us from overseas on +61 8 9486 4130.
This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.
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