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Online banking unlock overseas without data

Posted by Jbrownie6 Jbrownie6
Message 1 of 2 1,615 Views

I am overseas at the moment and need to get into my bank but I've locked myself out and I can't call the bank, is there any other way I can unlock my bank?? Can't receive sms either 

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Re: Online banking unlock overseas without data

Posted by LyndsC LyndsC
Message 2 of 2 1,606 Views

Hi @Jbrownie6, to assist in resetting your secure code, we do need to speak with you over the phone if you're unable to receive SMS codes. If you're able to get to a landline phone you can call us from overseas on +61 8 9486 4130.

This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.

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