Re: Online banking - secure code and PAN mismatch
LyndsC
Hi @R_Y, thanks for contacting us in regards to this. For security reasons we can't access or discuss any personal account information via the forum, so I'm unable to see what's happened here. If you can give us a call on 13 a7 a9, we can look into this for you.
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DanaeC
Hi @Sheilarose88, I have just replied to your other post in regards to this 
If you're registered with SMS Code security and are able to access to your registered Australian mobile, you will be able to reset your Secure Code via the "Reset your Secure Code online" link on your Online Banking login page. Please note that you'll need to access our full site to do this. If not, you'll need to be verbally identified, so we'd ask that you call our Contact Centre on 13 17 19 to have this done.
Let me know how you go!
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