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R_Y
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Online banking - secure code and PAN mismatch

Posted by R_Y R_Y
Message 1 of 2 64 Views

Hello, I have successfully reset the online banking secure code however I get a mismatch error with the PAN. Any help on why the system doesn't recognise the new secure code? Thanks. 

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Re: Online banking - secure code and PAN mismatch

[ Edited ]
Posted by LyndsC LyndsC
Message 2 of 2 56 Views

Hi @R_Y, thanks for contacting us in regards to this. For security reasons we can't access or discuss any personal account information via the forum, so I'm unable to see what's happened here. If you can give us a call on 13 a7 a9, we can look into this for you.

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