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Online banking - secure code and PAN mismatch
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on 09-09-2017 09:54 AM
Hello, I have successfully reset the online banking secure code however I get a mismatch error with the PAN. Any help on why the system doesn't recognise the new secure code? Thanks.
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Re: Online banking - secure code and PAN mismatch
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11-09-2017 10:21 AM - edited 11-09-2017 10:21 AM
Hi @R_Y, thanks for contacting us in regards to this. For security reasons we can't access or discuss any personal account information via the forum, so I'm unable to see what's happened here. If you can give us a call on 13 a7 a9, we can look into this for you.

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