Bankwest Forum

Making it easier to join the conversation, get help, and share your thoughts.

Searching...
Turn on Suggestions Turn off Suggestions
Help

Online Banking

Ask a new question
Reply
mjweggelaar
mjweggelaar
New Member

Online banking not working
Posted by mjweggelaar mjweggelaar

on ‎11-04-2018 12:24 PM

Message 1 of 3 343 Views

Hi,
I am unable to log-in to my online banking. Is there a reason for this?
It says "application error".
I have tried on my phone, my app and my laptop.

Reply
0 Kudos
Osnamomma
Osnamomma
New Member

Re: Online banking not working
Posted by Osnamomma Osnamomma

on ‎11-04-2018 12:39 PM

Message 2 of 3 336 Views

Same here, I went on to tranfer some money on the iphone app and it said "Ufortunatley we arre unable to connect right now. Please try again later", so then I tried on my computer and it said

"Application Error
A problem has occurred with your Internet Banking session

Click here to try and return to your session.

Click here to securely log out of your session.

If you continue to experience problems, please try again later."

 

Whats going on Bankwest??????

Reply
0 Kudos
DanaeC
Moderator
Moderator

Re: Online banking not working
Posted by DanaeC DanaeC

on ‎11-04-2018 12:59 PM

Message 3 of 3 322 Views

Hi @mjweggelaar & @Osnamomma, I can confirm we are aware of customer reports around an issue currently affecting our Online Banking and app. We're investigating this as a top priority - please click here for further updates.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Our team travel tips for heading overseas.
Top kudoed contributors
See All
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.