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Evie
Evie
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Online banking down
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Posted by Evie Evie

on ‎28-11-2016 06:33 PM

Message 1 of 2 419 Views

Hi

 

I'm trying to log into online banking, but it seems to be down.

 

I need to transfer funds into an account for an automatic overnight funds transfer and will be hit with a dishonour fee if the funds aren't there.  Will Bankwest waive the fee seeing as their online banking is unavailable for me to conduct my transaction?

thanks!

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PeteW
Forum Manager
Forum Manager

Re: Online banking down
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Posted by PeteW PeteW

on ‎28-11-2016 06:54 PM

Message 2 of 2 417 Views
Sorry for the inconvenience @Evie. We did experience an intermittent issue affecting online banking but the Bankwest App appeared to be unaffected. This issue is now looking like it's resolved but we continue to closely monitor all our systems. If you still experience issues please clear your cookies before trying again.
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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.