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andib6
andib6
New Member

Online banking down and can't withdraw from ATM. When will this be resolved?
Posted by andib6 andib6

on ‎01-09-2017 05:55 AM

Message 1 of 4 1,097 Views
 
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PeteW
Forum Manager
Forum Manager

Re: Online banking down and can't withdraw from ATM. When will this be resolved?

[ Edited ]
Posted by PeteW PeteW

‎01-09-2017 07:18 AM - edited ‎01-09-2017 07:18 AM

Message 2 of 4 1,075 Views

We're very sorry for the inconvenince @andib6 and we're working to resolve this ASAP. Please see this post for all updates.

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Jshep
Jshep
New Member

Re: Online banking down and can't withdraw from ATM. When will this be resolved?
Posted by Jshep Jshep

on ‎01-09-2017 10:42 AM

Message 3 of 4 1,059 Views

It makes it extremely hard to do any business banking for end of week - and end of month invoice payments! And then bankwest have closed a number of tellers at my local beach so I don't fancy standing in a queue for an hour like last time!!!

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LyndsC
Moderator
Moderator

Re: Online banking down and can't withdraw from ATM. When will this be resolved?
Posted by LyndsC LyndsC

on ‎01-09-2017 10:45 AM

Message 4 of 4 1,058 Views

Hi @andib6 & @Jshep, all systems are coming back online and we're continuing to monitor our systems and will update our below Facebook post when any new information becomes available. I apologise for the inconvenience and appreciate your patience. ^Lynds
https://m.facebook.com/story.php?story_fbid=1669858606389066&id=164732520235023&__tn__=%2As%2As-R

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.