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Online Banking not working in Chrome
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on 19-03-2018 11:06 AM
Hi
I have noticed that in Google Chrome my internet banking does not work - I get the following error
ibs.bankwest.com.au didn’t send any data.
I am using Version 64.0.3282.167 - which is 1 version from latest of 65.0.3325.162
If I switch to IE then internet banking works fine. It is an inconvenience for me to switch to IE just so I can access online banking.
Solved! Go to Solution.

Re: Online Banking not working in Chrome
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on 19-03-2018 03:19 PM
Hi @valkorum, I'm sorry to hear you're having trouble logging in. We're aware of an issue that was affecting Online Banking logins. Can I ask you to update to the most recent version of Chrome, delete any saved bookmarks/favourites/links and clear your cookies and cache? This should help - let me know how you go.

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Re: Online Banking not working in Chrome
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on 22-04-2018 03:22 PM
Re: Online Banking not working in Chrome
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on 23-04-2018 11:56 AM
Hi @BitcoinNoddy - glad to hear it is sorted.
We noticed a bit of a trend of customers using Chrome who had a little trouble logging in lately, but the cookies/cache clear has been the fix each time.
Thanks for banking with us!

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