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Online Banking is Down, Cannot Use Eftpos

Posted by CBuchanan CBuchanan
Message 1 of 3 341 Views

Like the title says; Online banking is down and I can't use eftpos to pay for anything. Online banking has been down for over an hour now...

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Re: Online Banking is Down, Cannot Use Eftpos

Posted by AlexM AlexM
Message 2 of 3 267 Views

Hi there, really sorry to hear you've had trouble this evening. Our online banking is currently down for maintenance, and should be available from 3:30am at the very latest. Ordinarily we'd post a notification up to advise customers, which doesn't seem to have worked - please accept my apologies for this.

 

Our maintenance shouldn't be affecting EFTPOS services, and our phone banking and contact centre are available 24/7 on 13 17 19 to help you out. Hope this helps @CBuchanan

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Re: Online Banking is Down, Cannot Use Eftpos

Posted by CBuchanan CBuchanan
Message 3 of 3 263 Views

Thanks Alex, I'll give the 13 number a try and see how I go.

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