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Online Account Balances

Posted by manno5 manno5
Message 1 of 4 665 Views

Why dosn't the bank include the name of the owner of the account on the online account balances. 

By doing this I would not have to go through the process of ordering a statement, to show centrelink for reviews of my pension.

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Re: Online Account Balances

Posted by DanaeC DanaeC
Message 2 of 4 658 Views

Hi @manno5, thanks for getting in touch.

 

Whilst we can provide you with a statement (as you have mentioned) with this information, I will ensure that your feedback is passed on to our Online Team. The feedback we receive from our customers are valuable tools in helping us make your Online Banking experience a happy one.

 

Thank you for your time and suggestion!

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Re: Online Account Balances

Posted by Gregmoloney Gregmoloney
Message 3 of 4 466 Views

Want my account balance now

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Re: Online Account Balances

Posted by DanaeC DanaeC
Message 4 of 4 464 Views

Hi @Gregmoloney, thanks for getting in touch.

You'll be able to view this information via the "Account Balances" option in your Online Banking. If you're unable to access your Online Banking, our Contact Centre can assist you, on 13 17 19. They're available 24/7 for your convenience.

 

Thanks!

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