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Online Account Balances

Posted by manno5 manno5
Message 1 of 2 108 Views

Why dosn't the bank include the name of the owner of the account on the online account balances. 

By doing this I would not have to go through the process of ordering a statement, to show centrelink for reviews of my pension.

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Re: Online Account Balances

Posted by DanaeC DanaeC
Message 2 of 2 101 Views

Hi @manno5, thanks for getting in touch.


Whilst we can provide you with a statement (as you have mentioned) with this information, I will ensure that your feedback is passed on to our Online Team. The feedback we receive from our customers are valuable tools in helping us make your Online Banking experience a happy one.


Thank you for your time and suggestion!

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