on 11-11-2016 10:13 PM
My account currently has a negative balance due to an issue with an online purchase that I am currently sorting out and getting the money back. Getting the money back may take up to a week so I wanted to know what can happen to my account with a negative balance for a week or two. If anything some info about having a negative balance on my account would be helpful and possibly reduce some of my stress about this whole issue I'm dealing with.
on 14-11-2016 09:10 AM
Hi @JevonCW, thanks for contacting us in regards to this. It would be best if you could contact our team via online chat (log into online banking via a computer to live chat with us) or by calling us on 13 17 19. That way our team can view your account details and look into any implications that having a negative balance may have for you.