on 29-12-2015 10:17 AM
Hi @Roddy00, we'll need to speak with you over the phoen to get this one sorted out. You can call us on 131719 8am-8pm local time or if you email me your full name and contact number to firstname.lastname@example.org I can arrange for one of my colleagues to call you.
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on 20-09-2016 10:30 AM
Hi Donna, for security reasons we can't issue secure codes via email, however if you can give us a call on 13 17 19 (in Australia), we can asisst in resetting your secure code. If you're travelling outside of Australia you can call us on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Thanks!