on 28-08-2018 02:44 PM
Hi - my andriod app was working fine until an update this morning. Now when I login on my phone it says that my device is using an incorrect date which will affect your mobile banking experience. It only started saying this, this morning, after the update was installed. My phone has the right timezone day date etc - I turned the phone off and back on - no luck. Any ideas on how to fix this ?? - thanks.
Solved! Go to Solution.
31-08-2018 07:31 AM - edited 31-08-2018 12:40 PM
Hey @gazraz, thanks for letting us know about the message you're receiving. I'm very sorry this is happening and can appreciate this is frustrating.
Our App Team have identified the issue and are working on a fix for it as we speak. In the meantime, you can continue to use the app as normal, just clear the message when it pops up
An update will be available in the Google Play Store as soon as possible.
Edit:- The update with the fix for the time/date error is now live. It's V3.8.2
on 01-09-2018 06:03 AM
Hi MegB - the last update I have is 3.8.0 - how to I access 3.8.2 to update ?? I haven't received any auto updates on my phone ,(moto g5 plus) thanks.
on 03-09-2018 09:32 AM