on 18-03-2017 12:34 AM
Hi my name is Toni, I have a Bankwest account with you guys.
I am currently in South America and want to make a transfer into a travel card but it requires to send an SMS. As I am not in Australia I cannot receive the SMS. Am I able to receive in an email I'm able to make a transfer?? Can you please help me on how I can get around making a transfer onto my card. If you could get back to me on this asap it would be greatly appreciated.
on 20-03-2017 12:07 PM
Hi @Tonic97, we'd need to speak with you over the phone to assist with this, as we can't access or discuss any personal account information over the forum for security reasons. You can call us from overseas on +61 8 9486 4130.
This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.