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Messaging - the new chat in online banking

[ Edited ]
Posted by PeteW PeteW
Message 1 of 1 1,488 Views

We're really excited to have launched Messaging (the evolution of online chat) in online banking today as part of the Online Banking v17.4 Release.

 

No longer will you need to chat to us about the same thing because you forgot the answer from last time or repeat what you've already asked us because we'll now also display your conversation history to you every time you message us. You can even start a chat on your work computer and finish it on your home computer.

 

And if that wasn't enough, we'll always aim to connect you through to the same colleague every time you click the 'Message us now' button.

 

So if you already use and love our online chat service in online banking, give messaging a go. And if you haven't yet tried either, you're in for a treat - just log into online banking and click the 'Message us now' button on the right of screen and we'll be ready and happy to help Smiley Very Happy

 

 

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