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Locked out of internet banking

Posted by SarahMcGahan SarahMcGahan
Message 1 of 5 181 Views

Hi,

 

I changed my passwork yesterday and since have been having major issue with my online banking. I am now locked out and live in Bali so diffucult to call. I have tried emailing (bounced) contact via Facebook (no response) and would really like to get this sorted out ASAP.

Does anyone have any suggestions?

 

Thanks so much,

 

Sarah

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Re: Locked out of internet banking

Posted by DanaeC DanaeC
Message 2 of 5 180 Views

Hi Sarah, I have actually just responded to your Facebook message in regards to this. Thank you.

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Re: Locked out of internet banking

Posted by SarahMcGahan SarahMcGahan
Message 3 of 5 179 Views

I've just responsed back

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Re: Locked out of internet banking

Posted by SarahMcGahan SarahMcGahan
Message 4 of 5 178 Views

Danae - I responded twice to your FB message, which you have ignored. There is no International Operator in Bali - therefore you need to call my local number which I have put in my FB message back to you.

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Re: Locked out of internet banking

Posted by DanaeC DanaeC
Message 5 of 5 176 Views

Hi @SarahMcGahan, we do monitor Social Media between WA Business Hours Monday - Friday, this is not an immediate service. However, we will always respond to enquiries as soon as we possibly can. I have responded to your message and passed on your details, thank you.

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