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Locked out of account and need paper statement

Posted by ellacia ellacia
Message 1 of 2 1,781 Views
Hi, I've been locked out of my account and am overseas. I tried the number provided to contact customer help, but couldn't be connected. Is it possible to simply get a statement mailed out? I just need an end of financial year statement for my tax return. Thank you.
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Re: Locked out of account and need paper statement

[ Edited ]
Posted by LyndsC LyndsC
Message 2 of 2 1,778 Views

Hi @ellacia, for security reasons we can't access or discuss any personal account information over the forum, but if you can please send me an email to, with your full name, contact number and your enquiry and I will arrange for a specialist to call you. Thanks!

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