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Locked out of account and need paper statement

Posted by ellacia ellacia
Message 1 of 2 362 Views
Hi, I've been locked out of my account and am overseas. I tried the number provided to contact customer help, but couldn't be connected. Is it possible to simply get a statement mailed out? I just need an end of financial year statement for my tax return. Thank you.
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Re: Locked out of account and need paper statement

Posted by LyndsC LyndsC
Message 2 of 2 359 Views

Hi @ellacia, for security reasons we can't access or discuss any personal account information over the forum, but if you can please send me an email to socialmedia@bankwest.com.au, with your full name, contact number and your enquiry and I will arrange for a specialist to call you. Thanks!

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