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Locked out of account after foreign bank transfer

Posted by adamjoshua adamjoshua
Message 1 of 2 1,859 Views

I'm currently overseas and I tried to make a transfer to a foreign account. I'm now locked out of my Bankwest account and am being asked to make an international phone call to Bankwest, which will cost me a fortune in calling fees.


This isn't the first time I've been locked out. Is there no way to contact Bankwest via Skype or any other service?



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Re: Locked out of account after foreign bank transfer

Posted by SarahF SarahF
Message 2 of 2 1,856 Views

Hi @adamjoshua,


If you're outside Australia you can call us on our international number +61 8 9486 4130 any time of the day or night. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130.


Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.



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