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Is 2 factor authentication going to be possible soon ?

Posted by slaneyrw slaneyrw
Message 1 of 3 1,228 Views

I would like to use 2 factor authentication to login into my online banking... like Google Authenticator


Is this going to be possible soon ?

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Re: Is 2 factor authentication going to be possible soon ?

Posted by thewinchester thewinchester
Message 2 of 3 1,227 Views

+1 for this please. SMS codes are a pain, especially for customers who are travelling or based overseas.


If BWA goes down this road, it would be great for customers to have the choice - either an option within the Bankwest app (similar to Citibank's implimentation), or an rfc6238 method that allows people to use any existing TOTP generator app (i.e. Google Authenticator, 1Password, Lastpass, et all) to generate a one-time password token.


And for the love of all things holy - do not do what ANZ have done, and created a second specifically app that only does one-time passwords, and nothing else. This is a waste of app space, and adds unnecessary confusion to the user experience.


Re: Is 2 factor authentication going to be possible soon ?

Posted by LyndsC LyndsC
Message 3 of 3 1,213 Views

Hi @slaneyrw, thanks for the great suggestion, we're always looking for ways to improve our online and mobile banking experiences.


As always @, thank you for your detailed feedback, I'll certainly make sure this is passed onto our online team to look into.

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