Online Banking

[#1]

I would like to use 2 factor authentication to login into my online banking... like Google Authenticator

Is this going to be possible soon ?

[#2]

+1 for this please. SMS codes are a pain, especially for customers who are travelling or based overseas.

If BWA goes down this road, it would be great for customers to have the choice - either an option within the Bankwest app (similar to Citibank's implimentation), or an rfc6238 method that allows people to use any existing TOTP generator app (i.e. Google Authenticator, 1Password, Lastpass, et all) to generate a one-time password token.

And for the love of all things holy - do not do what ANZ have done, and created a second specifically app that only does one-time passwords, and nothing else. This is a waste of app space, and adds unnecessary confusion to the user experience.

[#3]

Hi @slaneyrw, thanks for the great suggestion, we're always looking for ways to improve our online and mobile banking experiences.

As always @thewinchester, thank you for your detailed feedback, I'll certainly make sure this is passed onto our online team to look into.

[#4]

Still no 2FA for the residential banking website almost a year later????  Not happy, Jan!

Yes, you can register for the SMS confirmations, but it's not 2FA. 2FA should be used on LOGIN! 

[#5]

same here read this and be very very scared,  SMS verification just does not cut the mustard so to speak, have hacker swap your sim and what good is that. Proper 2-factor verification is a MUST in today's online banking apps and I for one can not understand why this option has not been there from day one,  Google does a very good app and there are other, there is a cost I suppose as somebody has to code this into the software but the benefits far outweigh the costs.  Read this and worry  https://www.zdnet.com/article/how-i-survived-a-sim-swap-attack-and-how-my-carrier-failed-me/?ftag=TR...

[#6]

same here,  read this and be very very scared,  SMS verification just does not cut the mustard so to speak, have a hacker swap your sim and what good is that. Proper 2-factor verification is a MUST in today's online banking apps and I for one can not understand why this option has not been there from day one,  Google does a very good app and there are others, there is a cost I suppose as somebody has to code this into the software but the benefits far outweigh the costs.  Read this and worry  https://www.zdnet.com/article/how-i-survived-a-sim-swap-attack-and-how-my-carrier-failed-me/?ftag=TR...

[#7]

by the way, everything I can has 2-factor authentication added, facebook, google and many others, so it should be impossible to transfer these accounts.