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Ipad

Posted by Willcoll506 Willcoll506
Message 1 of 4 283 Views

I have just received some bank mail but I cannot receive it because my device is my iPad.

 

I do not have a computer so how can I receive my mail?

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Re: Ipad

Posted by LyndsC LyndsC
Message 2 of 4 283 Views

Hi @Willcoll506, while our app doesn't have the Bankmail feature, you should be able to access this by selecting "Help" and then "Go to online banking", as this will take you to the full site in your browser. Thanks

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Re: Ipad

Posted by Willcoll506 Willcoll506
Message 3 of 4 279 Views

Hi, 

I have tried this, but I Already do my banking on line, but it still won't let me view my messages

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Re: Ipad

Posted by LyndsC LyndsC
Message 4 of 4 270 Views

If you scroll to the bottom of the log in screen @Willcoll506, you should see a button that says "Switch to full site". Can I ask if you have clicked that?

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