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International transfer failure

Posted by Prmbpa Prmbpa
Message 1 of 5 249 Views

I made an international transfer on the 6th September , after it been stopped by the fraud dept and investigated, then stopped again because of a wrong digit in the account. Corrected on 16th Sept ., Money's still have not been received in the account on 26 Sept. When do I start to worry the recipient won't get her money and how much of it will she receive? This will be the last time I use the bank for such an important transfer.

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Re: International transfer failure

Posted by MegB MegB
Message 2 of 5 220 Views

Hi @Prmbpa I'm sorry you've had such trouble with this. 

So we can look into this further for you, please have a chat with our Online Messaging Team

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Re: International transfer failure

Posted by Prmbpa Prmbpa
Message 3 of 5 214 Views
 
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Re: International transfer failure

Posted by Prmbpa Prmbpa
Message 4 of 5 213 Views

Hi MegB

i went one step further and Tuesday I went to the bank and spoke to a person! At this stage I have asked for tracking of the monies , this still has not been received 2 Oct. ! The bank at this stage has waived the $25 for doing this, which I appreciate but cannot assure me they will be able to "find" the money !

i will wait until Friday to get back in contact with hthe bank if I don't hear before. 

How is it possible for a bank to " loose" my $5000?  Has anyone on this site ever gone through this and were left out of pocket?

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Re: International transfer failure

Posted by Prmbpa Prmbpa
Message 5 of 5 179 Views

Finally after 4 weeks and $200 short the monies have been deposited into the overseas account . Would not advise people use international transfer through the bank. Western union offers a better service.

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