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If I cannot remember secret question what can I do

Posted by Dungtran Dungtran
Message 1 of 2 629 Views

If I can’t remember secrets question what do I do 

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Re: If I cannot remember secret question what can I do

Posted by DanaeC DanaeC
Message 2 of 2 629 Views

Hi @Dungtran, thanks for getting in touch.

If you're able to log in to your Online Banking, you can do this via the "My Details and Security > Change Secret Questions" tab.

If you need to reset your secret questions in order to get into your Online Banking, you'll need to call our Contact Centre for assistance. They're available 24/7 by calling 13 17 19.

 

Thank you.

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