on 24-02-2019 11:28 AM
Sorry to hear this @Ayin.
While we can't access your account(s) via the Forum, if you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, our Online Team would be happy to take a look at this. Alternatively, you can give us a buzz on 13 17 19 - both services are available 24/7 for your convenience. A consultant will then be able to discuss the dispute process with you if required.
Let me know how you go.
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