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I am overseas and not receiving any secure codes

Posted by CraigBGreen CraigBGreen
Message 1 of 2 1,463 Views

My PAN and code I set up are not working but I havent changed them. Im overseas and not receiviing any secure codes to reset myself. What is the international number to call bank west

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Re: I am overseas and not receiving any secure codes

Posted by DanaeC DanaeC
Message 2 of 2 1,451 Views

Hi @CraigBGreen, I'm sorry to hear this. Our Contact Centre can certainly take a look at what is happening, as for this enquiry you'll need to be verbally identified. They can be reached on +61 8 9486 4130 from overseas, which is a Reverse Charges Number. However, as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator. Let me know if you need any more info, thanks!

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