Bankwest Forum

Ask a new question
Reply
Moderator
SOLVED
Accepted Solution

How to update your contact details

[ Edited ]
Posted by Jeremy Jeremy
Message 1 of 3 8,321 Views

To update your Australian mobile number, please give us a call on 13 17 19 at any time. Due to security restrictions, this cannot be done via online banking/the app.

 

To update your Australian residential/postal address/es and email address, log into online banking using a PC/laptop > select ‘My details & security from the menu on the left > select ‘My contact details > update the required info and save the update.

 

If you now reside overseas, please chat with our Online Messaging Team so we can update your address/contact numbers for you. 

For all Business accounts, please contact 13 7000.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

New Member

Re: How to update your address

Posted by Kjerstivinje Kjerstivinje
Message 2 of 3 8,143 Views

my husband dont know is Pan number and it is the only way he can change his address, how can we get his pan without going to the bank or login. we are abroad and can't visit a bank and it is difficult to call due to the 7 hours timedifference

Moderator
SOLUTION

Re: How to update your address

Posted by DanaeC DanaeC
Message 3 of 3 8,135 Views

Hi @Kjerstivinje, thanks for your enquiry. If your husband is unsure of his PAN, he will still be able to update his address Smiley Happy We would ask that you have him call our Contact Centre, for assistance with doing this. A consultant will also be able to help him obtain his Online Banking details. They are available at any time, on +61 8 9486 4130 from overseas. This is a Reverse Charges Number, however as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator. Hope this helps!

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.