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How to change address from overseas

Posted by Noyaho21 Noyaho21
Message 1 of 4 220 Views

I'm living temporarily overseas and am trying to update our address online.  I've entered my PAN and password but so far have not been able to change.

 

Please assist.  How do I change address from Australian address to overseas (Thailand) address?

 

Thanks.

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Re: How to change address from overseas

Posted by DanaeC DanaeC
Message 2 of 4 218 Views

HI @Noyaho21, thanks for your enquiry. Whilst you can update a domestic address within your Online Banking, you would need to speak with our Contact Centre to add an International address. You can login to Online Banking from a PC and select the "Chat Now" button at the bottom of your screen between 7am – 6pm AWST Monday – Friday for assistance with this. Alternatively, you can call our Contact Centre on +61 8 9486 4130 from overseas. This is a 24/7 Reverse Charges Number, however as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator. I hope this helps!

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Re: How to change address from overseas

Posted by Noyaho21 Noyaho21
Message 3 of 4 214 Views

Thanks very much for your assistance and for providing me a phone number other than 131718 which cannot be called from overseas. Much appreciated.

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Re: How to change address from overseas

Posted by DanaeC DanaeC
Message 4 of 4 200 Views

My pleasure! Have a lovely day @Noyaho21 Smiley Happy

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