03-04-2018 10:27 AM - edited 03-04-2018 10:29 AM
Hi @ronlucerneknight, I am sorry to hear you're having difficulties here.
Can I just confirm that you're not on the BPAY View page? As this is a little different to a standard BPAY payment. BPAY View is an automatic registered Biller service, in which not all companies use. It's a way to have your Bills automatically sent. If you need to make a payment to a Biller that does not use BPAY View, you need to select "BPAY" from the "Payments and Transfers" menu in Online Banking, and follow the prompts to complete the payment.
I hope this helps, let me know how you go.
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