Bankwest Forum

Ask a new question
Reply
New Member

How do customers provide constructive feedback on Online Banking and other customer experiences?

Posted by ArchieJ ArchieJ
Message 1 of 2 539 Views

How do customers provide constructive feedback on Online Banking and other customer experiences?   Bankwest seems focussed on being customer experience obsessed, but I can't find anywhere to solicit my feedback?

Reply
0 Kudos
Moderator

Re: How do customers provide constructive feedback on Online Banking and other customer experiences?

Posted by MegB MegB
Message 2 of 2 526 Views

Hey @ArchieJ, there are many ways to provide feedback;

 

- Message us via our social media channels (including this Forum),

- Leave a compliment or complaint via our website,

- Give us a call on 13 17 19 at any time, or,

- Pop into one of our branches.

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.