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How do I get more payment history, maybe four years

Posted by Tramp Tramp
Message 1 of 2 1,348 Views
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Re: How do I get more payment history, maybe four years

Posted by DanaeC DanaeC
Message 2 of 2 1,344 Views

Hi @Tramp, thanks for your enquiry. The "Payment History" search option will allow you to search back 1 year from the current date. If you need transactions prior to this, you will be able to refer to your previously issued statements. If you are registered for eStatements, you will be able to access these within your Online Banking, for up to 5 years from the date they were issued Smiley Happy 
If not, you'd just need to call our Contact Centre on 13 17 19 between 8am - 8pm your local time, 7 days a week. You can request that these be posted to you (please note there may be a fee for reissuing statements), for up to 7 years from the issue date. I hope this helps!

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