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How do I close my account if I've forgotten my PAN no.?

Posted by ChrisT ChrisT
Message 1 of 2 2,357 Views

I would like to close my bankwest account. Is there a way where I could provide you with my card details online? As I'm currently not residing in Australia and I've forgotten my PAN no.

Thank you!

Best regards,
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Re: How do I close my account if I've forgotten my PAN no.?

Posted by SarahF SarahF
Message 2 of 2 2,354 Views

Hi @ChrisT, we would need to speak with you to arrange this account closure. Normally we can identify you via online banking and close this either via live chat or BankMail however as you're unsure of your PAN we're not able to do this. You can call us on our 24/7 international number +61 8 9486 4130 to arrange this account to be closed.


If you need any further help please just let us know.

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