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How do I activate my debit card online if the expiry section isn't coming up?

Posted by Melissaallen94 Melissaallen94
Message 1 of 2 90 Views

I've received my new debit card in the mail as my old one is expiring this month. I've tried activating online but when I click on the card in the 'manage cards' section in the self service menu, the expiry isn't coming up. The only selection I have available is to change my pin. Do I need to wait til the end of the month til my card is expired to activate the new one? 

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Re: How do I activate my debit card online if the expiry section isn't coming up?

Posted by LyndsC LyndsC
Message 2 of 2 87 Views

Hi Melissa, thanks for your question. When a card expires, the new one issued doesn't require activation. You can use this card once you receive it. Thanks!

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