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How can i do? I am very urgent to use the Bankwest Online Banking.

Posted by somokwan somokwan
Message 1 of 3 249 Views

Dear Sir/ Madam,

 

I forget the secure code from Bankwest Onine Banking. i cannot login the wesite. if i  reset my secure code, i cannot receive the registered SMS code from the mobile phone. Because i change the mobile phone. How can  i do? I am very urgent to use the Bankwest Online Banking. please reply me.

 

Regards

Shirley

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Re: How can i do? I am very urgent to use the Bankwest Online Banking.

Posted by thewinchester thewinchester
Message 2 of 3 246 Views

@somokwan: You're going to need to call Customer Service on 13 17 19, or visit a Branch, to have that issue fixed.

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Re: How can i do? I am very urgent to use the Bankwest Online Banking.

Posted by LyndsC LyndsC
Message 3 of 3 244 Views

Thanks for contacting us @somokwan, @thewinchester is correct, to assist with this we would need to speak with you over the phone. If you can please give us a call on 13 17 19, we can look into this for you.

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