on 05-10-2016 04:48 AM
having trouble trying to log back into my online banking, i cant seem to call anyone of my phone is there a way to do it on the interent though my e.mail?
on 05-10-2016 09:53 AM
Hi @robbiepartingto, thanks for contacting us in regards to your online banking access. If you have access to a computer you can reset your secure code using SMS code. If for some reason you can not get the SMS code (you're overseas etc) we would need to speak with you over the phone to identifiy you and reset your secure code. If you're unable to call our 13 17 19 number you can call our 24/7 international number which is: +61 8 9486 4130.