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Forgotten answers to security questions

Posted by BlackHawk893 BlackHawk893
Message 1 of 2 519 Views

Hi i have recently got locked out only because i kept putting in the wrong answer for my secret questions it only because i for my secure code need help 

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Re: Forgotten answers to security questions

Posted by DanaeC DanaeC
Message 2 of 2 516 Views

Hi @BlackHawk893, these can be updated for you no troubles.
 

If you're unable to login to your Online Banking, you will need to give our Contact Centre a call on 13 17 19, so that you can be verbally identified to have these reset. This line is available 24/7 for your convenience.

 

Let me know how you go!

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