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Nabil78
Nabil78
New Member

Forget answer of my secret question
Posted by Nabil78 Nabil78

on ‎09-08-2018 02:03 PM

Message 1 of 2 213 Views

Hi, I would like to ask about what I can do If I forget to answer my secret questions?

Cheers

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MegB
Moderator
Moderator

Re: Forget answer of my secret question
Posted by MegB MegB

on ‎10-08-2018 10:53 AM

Message 2 of 2 207 Views

Hey @Nabil78, if you're registered for SMS Code security, you can update your secret questions through your online banking by clicking 'My details & security' > 'Change secret questions'.

 

If you're not registered for SMS Code, just give us a buzz on 13 17 19 at anytime and we can reset these for you. If you're overseas,  you can call us on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Our Contact Centre is open 24/7.

 

I hope this helps Smiley Happy

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.