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Forget answer of my secret question

Posted by Nabil78 Nabil78
Message 1 of 2 1,148 Views

Hi, I would like to ask about what I can do If I forget to answer my secret questions?


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Re: Forget answer of my secret question

Posted by MegB MegB
Message 2 of 2 1,142 Views

Hey @Nabil78, if you're registered for SMS Code security, you can update your secret questions through your online banking by clicking 'My details & security' > 'Change secret questions'.


If you're not registered for SMS Code, just give us a buzz on 13 17 19 at anytime and we can reset these for you. If you're overseas,  you can call us on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Our Contact Centre is open 24/7.


I hope this helps Smiley Happy

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