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Find account were money was suppose to go

Posted by Rubbies Rubbies
Message 1 of 2 475 Views

I transferred a Sum of money to another person's account (not backwest), in August 2017, and it's only now they tell me they didn't recieve it.  I can find the transaction but it's didn't say what account number I sent it to. 

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Re: Find account were money was suppose to go

Posted by MegB MegB
Message 2 of 2 470 Views

Hey @Rubbies, I'm sorry to hear this has happened. We can definitely process a trace on the transfer for you. To do this, please log into your online banking and hit the 'Message us now' button, or the 'Ask us' button in our app. Our Messaging Team are available 24/7 365 to assist with this. 

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