on 10-02-2018 11:55 AM
When exporting a transaction from a credit card, some transactions that are marked as authorisation only are actually exporting without the AUTHORISATION ONLY text in the payee field. If you go to the online transaction list, these same transactions show up as authorisation only.
When reconciling CC statements I normally disregard authorisation only transactions but this makes a mess of the process. If we are going to still export these transactions, can we at least make it consistent.
on 16-02-2018 02:48 PM
Hi @ Bhillis, I'm looking into this for you with our online team, can I ask are you exporting the transactions into an excel spreadsheet, or directly into an accounting software program? Thanks
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2 weeks ago
This has been an issue since 2015.