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Sam1975
Sam1975
New Member

Estatements
Posted by Sam1975 Sam1975

on ‎21-02-2018 09:35 AM

Message 1 of 6 1,803 Views

Cant open Estatements. Keeps saying I need to download a pdf reader. I have downloaded 3 types and neither work. I have also uninstalled the bankwest app and the pdf readers and reinstalled them and still doesn't work. Please help

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Sam1975
Sam1975
New Member

Estatements
Posted by Sam1975 Sam1975

on ‎21-02-2018 09:38 AM

Message 2 of 6 1,805 Views

Cant open Estatements. Keeps saying I need to download a pdf reader. I have downloaded 3 types and neither work. I have also uninstalled the bankwest app and the pdf readers and reinstalled them and still doesn't work. Please help

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LyndsC
Moderator
Moderator

Re: Estatements
Posted by LyndsC LyndsC

on ‎21-02-2018 03:05 PM

Message 3 of 6 1,798 Views

Hi @Sam1975, can I ask what type of device you are using this on? 

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Sam1975
Sam1975
New Member

Re: Estatements
Posted by Sam1975 Sam1975

on ‎22-02-2018 04:52 PM

Message 4 of 6 1,793 Views

I'm using a Samsung Galaxy s5. Android version  6.0.1. Was working last year. 

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LyndsC
Moderator
Moderator

Re: Estatements
Posted by LyndsC LyndsC

on ‎25-02-2018 11:54 AM

Message 5 of 6 1,734 Views

Thanks @Sam1975, the current operating system for Android is Android 7, it may be best to update your phone software to ensure this works.

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LyndsC
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Re: Estatements
Posted by LyndsC LyndsC

on ‎06-03-2018 09:40 AM

Message 6 of 6 1,674 Views

Hi @Sam1975, just wanting to check if this is now working for you?

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Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.