Bankwest Forum

Making it easier to join the conversation, get help, and share your thoughts.

Searching...
Turn on Suggestions Turn off Suggestions
Help

Online Banking

Ask a new question
Reply
Sam1975
Sam1975
New Member

Estatements
Posted by Sam1975 Sam1975

on ‎22-02-2018 09:35 AM

Message 1 of 6 1,212 Views

Cant open Estatements. Keeps saying I need to download a pdf reader. I have downloaded 3 types and neither work. I have also uninstalled the bankwest app and the pdf readers and reinstalled them and still doesn't work. Please help

Reply
Sam1975
Sam1975
New Member

Estatements
Posted by Sam1975 Sam1975

on ‎22-02-2018 09:38 AM

Message 2 of 6 1,214 Views

Cant open Estatements. Keeps saying I need to download a pdf reader. I have downloaded 3 types and neither work. I have also uninstalled the bankwest app and the pdf readers and reinstalled them and still doesn't work. Please help

Reply
LyndsC
Moderator
Moderator

Re: Estatements
Posted by LyndsC LyndsC

on ‎22-02-2018 03:05 PM

Message 3 of 6 1,207 Views

Hi @Sam1975, can I ask what type of device you are using this on? 

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Sam1975
Sam1975
New Member

Re: Estatements
Posted by Sam1975 Sam1975

on ‎22-02-2018 04:52 PM

Message 4 of 6 1,202 Views

I'm using a Samsung Galaxy s5. Android version  6.0.1. Was working last year. 

Reply
0 Kudos
LyndsC
Moderator
Moderator

Re: Estatements
Posted by LyndsC LyndsC

on ‎26-02-2018 11:54 AM

Message 5 of 6 1,143 Views

Thanks @Sam1975, the current operating system for Android is Android 7, it may be best to update your phone software to ensure this works.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
LyndsC
Moderator
Moderator

Re: Estatements
Posted by LyndsC LyndsC

on ‎07-03-2018 09:40 AM

Message 6 of 6 1,083 Views

Hi @Sam1975, just wanting to check if this is now working for you?

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Our team travel tips for heading overseas.
Top kudoed contributors
See All
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.