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Displaying Qantas Frequent Flyer points

Posted by cgm cgm
Message 1 of 6 797 Views

It would be very handy if our Qantas Frequent Flyer point balance was displayed on our online account.  

 

A balance for each statement period as well as a total accumulated point balance.

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Re: Displaying Qantas Frequent Flyer points

Posted by SarahF SarahF
Message 2 of 6 789 Views

Hi @cgmitchell,

 

Thanks for your suggestion in regards to a visible Qantas Frequent Flyer balance on your Bankwest Online Banking. I'll make sure this is passed onto our team to consider Smiley Happy

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Re: Displaying Qantas Frequent Flyer points

Posted by cgm cgm
Message 3 of 6 765 Views

Thanks @SarahF.  I'll watch this space! Smiley Happy

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Re: Displaying Qantas Frequent Flyer points

Posted by thewinchester thewinchester
Message 4 of 6 738 Views

+1 for this.

 

The current on-statement method is cumbersome, especially for those who are e-statements only, and the fact your mobile apps don't support viewing the statements within them (don't say the iOS iPad version works, because it doesn't as you can only see the 1st page and can't scroll).

 

As a stop-gap suggestion to displaying that information within BOB, I'd be more than happy for that information to be sent within the email alerting me I have statements available. Done properly, there's no information of that nature which would compromise account security, and it would be an easier win than waiting for changes to BOB.

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Re: Displaying Qantas Frequent Flyer points

Posted by AnnaRoberts AnnaRoberts
Message 5 of 6 95 Views

I have no hope of reconciling my QF points with my CC account and I see that BW has not done anything about helping even though this question and suggestion is years old.  

 

To me it looks like I spend a small fortune and get very few of the 0.66 qf points per dollar that I have had to accept since the devaluation. 

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Re: Displaying Qantas Frequent Flyer points

Posted by LyndsC LyndsC
Message 6 of 6 88 Views

Hi @AnnaRoberts, while you can't see a break down of which purchase specifically has accrued which points, each statement has a summary of the amount of points earned during the statement period. Since the previous question was asked last year, our app has been upgraded several times and these statements can now be accessed via the app. I hope this helps.

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