Bankwest Forum

Making it easier to join the conversation, get help, and share your thoughts.

Searching...
Turn on Suggestions Turn off Suggestions
Help

Online Banking

Ask a new question
Reply
Ms1
Ms1
New Member

Credit card unauthorised uses
Posted by Ms1 Ms1

on ‎17-01-2017 07:02 AM

Message 1 of 2 1,842 Views

My credit card was very close to limit but the bank has allowed nearly 200 dollars of transactions for iTunes why??? I don't know how to down load music so it wasn't me

Reply
0 Kudos
SarahF
Moderator
Moderator

Re: Credit card unauthorised uses
Posted by SarahF SarahF

on ‎17-01-2017 08:05 AM

Message 2 of 2 1,839 Views

Hi @Ms1, if you are unsure of this transaction please contact our team ASAP on 13 17 19 so we can look into this ASAP to ensure that the card has not been compromised. It may be best to also check your apple store account to see if this has been compromised and someone is purchasing apps or music etc.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Our team travel tips for heading overseas.
Top kudoed contributors
See All
Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.