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Soosgirl
Soosgirl
Rookie

Credit card paper statement fee
Posted by Soosgirl Soosgirl

on ‎22-12-2016 03:46 PM

Message 1 of 4 1,650 Views

Hello.

 

This fee will charge me every month???

 

Ive tried to register estatement but there is no credit card menu on the list ( I can see other account but no credit card). 

 

Thanks.

 

Hee Eun Jang

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SarahF
Forum Manager
Forum Manager

Re: Credit card paper statement fee
Posted by SarahF SarahF

on ‎22-12-2016 04:02 PM

Message 2 of 4 1,649 Views

Hi @Soosgirl, when you log into online banking and go to eStatements you should see a box at the bottom saying "Manage Statement options". From there you should see all of your accounts and you can select either Paper or Online for each account.

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Soosgirl
Soosgirl
Rookie

Re: Credit card paper statement fee
Posted by Soosgirl Soosgirl

on ‎24-12-2016 07:18 AM

Message 3 of 4 1,629 Views

Yes I did. But I can see all account but there is no my credit account.

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LyndsC
Moderator
Moderator

Re: Credit card paper statement fee
Posted by LyndsC LyndsC

on ‎28-12-2016 10:12 AM

Message 4 of 4 1,606 Views

Hi @Soosgirl, if you can give us a call on 13 17 19, we can look into this for you. ^Lynds

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.