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Credit card notification

Posted by Noel Noel
Message 1 of 2 45 Views

Hi - i received a notificaiton that my credit card has been compromised yesterday (28/11/17)

just wondering if a new card will be issued and when i can expect that to happen?

 

thanks,

noel

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Re: Credit card notification

Posted by DanaeC DanaeC
Message 2 of 2 44 Views

Hi @Noel, I'm sorry to hear this.

 

A new card is issued the first following business day after you receive notification that a card has been compromised. Once this is done, it can take up to 10 business days for the new card to arrive to your mailing address on file.

 

This previous Forum post may also assist with some more information as to how cards are compromised, and hopefully bring you some piece of mind!

 

Thank you.

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