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Contact Telephone

Posted by OzyChris OzyChris
Message 1 of 3 65 Views

Hi,

I have been trying on various days at various times to call the international help line to activate my online banking but for weeks now the just says it busy and rings off. I am in Guernsey in the Channel Islands so I cant exactly pop in to my local branch. 

I didnt have the correct details last time I spoke to them but then thought I might be flying home soon so could sort it then, but now I am not. 

Any ideas?

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Re: Contact Telephone

Posted by OzyChris OzyChris
Message 2 of 3 64 Views

ah just seen further down that +61 8 9486 4130 is the number?The card I have tells me to call 0061894492136 from overseas.

 

Which is correct?

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Re: Contact Telephone

Posted by DanaeC DanaeC
Message 3 of 3 57 Views

Hi @OzyChris, I'm sorry to hear you've had some trouble contacting us.

The +61 8 9486 4130 is our Reverse Charges number from overseas, which is available 24/7. It's important to note however, that as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator. You can also reach us on + 61 8 9449 2840 from overseas, however standard international call rates will apply.

Let me know how you go.

 

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