on 15-05-2017 10:40 AM
I keep getting the following error when logging in via any browser (IE, Firefox or Chrome):
I also keep getting an error when trying to log in to the app:
"Sorry... something went wrong, please try again later"
This has been happening since Tuesday afternoon and have been trying at least three times a day since.
on 15-05-2017 04:12 PM
on 30-05-2017 10:11 AM
Hi @Kiah333, as we're unable to access your details or discuss account information over the forum, I can't see what's happening with you online banking access, however if you have tried clearing your internet cache and cookies, and are logging in directly via our website www.bankwest.com.au and you still get this error we would need to speak with you over the phone to look into this further for you. If you can give us a call on 13 17 19, we can assist with this. ^Lynds
05-12-2017 01:07 PM - edited 05-12-2017 01:10 PM