on 02-05-2019 08:12 AM
When i try click on the "Message us now" button on the bottom of the screen, this error message shows up "Your session has expired. Please close this window and start a new conversation in order to resume." I have tried logging out and logging back in several times.
on 05-05-2019 10:25 AM
Sorry to hear this @mireland
Other than logging out and logging back in, we'd generally suggest clearing your cookies/cache/temporary files etc. If this doesn't work, give our Contact Centre a call on 13 17 19 so that they can look into what could be happening here, and manage this for you if need be.
Was this helpful? Then give it 'Kudos'!
If your question was answered, select 'Accept as Solution' to make it easier for others to find.