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Changing Internet Banking Password

Posted by qbojames qbojames
Message 1 of 4 663 Views

Hi,

 

To access my account, I have to use part password, and part code sent to me. I don't like this and want to turn it off, only using an normal password.

 

Can this function be turned off?

 

Thanks,

 

James

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Re: Changing Internet Banking Password

Posted by LyndsC LyndsC
Message 2 of 4 663 Views

Hi @qbojames, can I ask are you referring to business online banking or personal online banking?

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Re: Changing Internet Banking Password

Posted by qbojames qbojames
Message 3 of 4 662 Views

It's just cheque and savings account Smiley Happy

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Re: Changing Internet Banking Password

Posted by LyndsC LyndsC
Message 4 of 4 658 Views

This does sound odd @qbojames, as usually you would only need a 2nd code for logging in if you have forgotten your secure code or are using a token for Online Business Banking. If you can give us a call on 13 17 19, we can look into this for you.

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