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qbojames
qbojames
New Member

Changing Internet Banking Password
Posted by qbojames qbojames

on ‎20-06-2018 10:49 AM

Message 1 of 4 891 Views

Hi,

 

To access my account, I have to use part password, and part code sent to me. I don't like this and want to turn it off, only using an normal password.

 

Can this function be turned off?

 

Thanks,

 

James

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LyndsC
Moderator
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Re: Changing Internet Banking Password
Posted by LyndsC LyndsC

on ‎20-06-2018 10:54 AM

Message 2 of 4 891 Views

Hi @qbojames, can I ask are you referring to business online banking or personal online banking?

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qbojames
qbojames
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Re: Changing Internet Banking Password
Posted by qbojames qbojames

on ‎20-06-2018 11:07 AM

Message 3 of 4 890 Views

It's just cheque and savings account Smiley Happy

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LyndsC
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Re: Changing Internet Banking Password
Posted by LyndsC LyndsC

on ‎20-06-2018 11:55 AM

Message 4 of 4 886 Views

This does sound odd @qbojames, as usually you would only need a 2nd code for logging in if you have forgotten your secure code or are using a token for Online Business Banking. If you can give us a call on 13 17 19, we can look into this for you.

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Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.