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Change product

Posted by Lightbodl Lightbodl
Message 1 of 2 2,359 Views



I want to switch my account to a Hero Saver account. What are the steps I need to take?




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Re: Change product

Posted by DanaeC DanaeC
Message 2 of 2 2,355 Views

Hi @Lightbodl, thanks for your enquiry. Whilst you won't be able to change the current type of savings account you have, you can certainly apply to have a new and separate Hero Saver account. This can be done within your Online Banking, through the "Product & Offers > Apply For A Product" tab. Alternatively, you can call our Contact Centre and speak with a Sales Consultant, on 13 17 19 between the following hours:

Monday to Friday: 7am - 6pm AWST
Saturday: 8am - 4pm AWST
Sunday: 8am - 12:30pm AWST

Hope this helps!

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