on 18-02-2017 01:34 PM
My mobile phone was stolen in Paris. In my haste to change password for online banking I accidentally locked out from the site. I can't reset password online as I've temporarily terminated my mobile service. I'm oversea until July. What can I do to get my online site working again?
on 20-02-2017 02:54 PM
I'm really sorry to hear that @May. As you don't have access to online banking you'd need to speak with us over the phone for assistance. Our Contact Centre can be reached on +61 8 9486 4130 at any time. This is a Reverse Charges Number, however as you would need to contact the international operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator. Hope this helps.