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May
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Change password

Posted by May May
Message 1 of 2 256 Views

My mobile phone was stolen in Paris. In my haste to change password for online banking I accidentally locked out from the site. I can't reset password online as I've temporarily terminated my mobile service. I'm oversea until July. What can I do to get my online site working again? 

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Re: Change password

Posted by SarahF SarahF
Message 2 of 2 250 Views

I'm really sorry to hear that @May. As you don't have access to online banking you'd need to speak with us over the phone for assistance. Our Contact Centre can be reached on +61 8 9486 4130 at any time. This is a Reverse Charges Number, however as you would need to contact the international operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator. Hope this helps.

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