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Card management

Posted by Jakewyatt Jakewyatt
Message 1 of 2 241 Views

New to the Bankwest app as have just got a home loan. 

With my last banks I've been with there has been option on the phone app to manage cards (debit and credit ) as in change pins, activate, report damaged etc.

there doesn't seem to be this option on the app which is frustrating.. is this option coming to the app soon ?

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Re: Card management

Posted by LyndsC LyndsC
Message 2 of 2 236 Views

Thanks for the question @Jakewyatt we have recently introduced the ability to temporarily lock your card in the Bankwest app, by selecting the account and then the "manage" tab at the top right. While you can change pins and activate cards in our online banking via the website, these features are not currently available via the app. I have passed on your feedback to our Mobile team to consider. Thanks!

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