on 29-08-2016 10:41 PM
on 30-08-2016 08:28 AM
Hi @Littlesine, the best option here is to contact Vodafone and ask them to issue a refund as a double payment was made. While we can request a recall of the Bpay, there is a fee for this and it doesn't guarantee that the funds would be returned. This generally takes 5-8 business days. If you would like to discuss actioning a recall, we'll need to speak with you over the phone, so you'd need to give us a call on 13 17 19. Thanks!