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hkathyj
hkathyj
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Can't receive texts!
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Posted by hkathyj hkathyj

on ‎21-09-2016 11:29 AM

Message 1 of 2 363 Views

I didn't change my mobile no. while I went overseas, so the sms code has been sent to my old australian number. However, I won't be back until end of Dec, so Is there any way I can do to solve this? Please advise. Thanks. 

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LyndsC
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Re: Can't receive texts!
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Posted by LyndsC LyndsC

on ‎21-09-2016 01:19 PM

Message 2 of 2 363 Views

Hi @hkathyj, we can arrange for a temporary SMS code exemption while you are overseas, however we would need to speak with you over the phone to assist with this. You can call us from overseas on  +61 8 9486 4130.

This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Thanks!

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.